About Us
Welcome to HotPrice.co.uk, one of the UK’s largest online suppliers of fires, fireplaces and stoves. Take your time to browse the latest in gas fires, electric fires, wood burning stoves and accessories from leading manufacturers at the best possible prices.
A major benefit of buying direct from HotPrice is the massive savings you can make compared to shopping on the High Street. We are able to offer our customers great prices because of the relationships we have built with leading fire, stove and fireplace manufacturers over the last three decades.
HotPrice Background
After trading from our North-West fireplace showroom for many years, in 2006 we developed our online business HotPrice to ensure that customers from around the UK could benefit from our personal service and keen pricing strategy. Our industry expertise in the manufacture, sale and installation of appliances means that www.hotprice.co.uk has evolved into one of the leading fire, fireplace and stove retailers in the country.
HotPrice Price Match Promise
In our 30 years’ experience in the fire and fireplace industry we know that our customers want two things – a great price and exceptional customer service. Our primary aim is to offer heating appliances to our UK wide customers at the lowest possible prices. We know, and indeed, we expect our customers to shop around for their new gas and electric fire – but we are confident that HotPrice offer the most competitive prices on the market.
We are so confident in our fire, fireplace and stove pricing strategy that we will always try to match and ideally beat any genuine like for like genuine competitors price in the UK. Simply provide us with details about the item you have seen by emailing us and once we have verified the information you have provided, we will endeavor to deliver our price match promise.
The HotPrice price match promise only applies to appliances being offered for sale through official, approved suppliers and does not apply to eBay or other auction sites.
HotPrice Customer Service
As on online fire retailer our business success depends on word of mouth recommendation and customer satisfaction. That’s why we are also committed to providing superior customer service. This starts with developing a website that offers in-depth product descriptions and comprehensive imagery of our heating appliances. In addition, our staff are extremely knowledgeable about the products we sell, which allow us to offer customers advice on the right fire for their home.
Once you have purchased a fire, fireplace or stove from HotPrice your new appliance is delivered quickly and safely to your door.
HotPrice Promise
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To offer the UK's widest selection of leading brand fires & fireplaces available online
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To offer customers huge savings off typical high street prices
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To offer honest, friendly and impartial advice and provide a level of customer service that is unsurpassed in the online shopping community |
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To offer customers a real alternative to shopping on the high street without compromising on quality and service |
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Last but not least, we really value your custom. We work on a very simple business principle, if we can deliver products and services that totally delight you then you’ll tell other people about us and you’ll probably come and buy from us again. |
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Our Credentials
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HotPrice is a member of the Gas Safety Register (231793) The register exists to protect you, your family, and your property from dangerous gas work. |
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HETAS is the ONLY competent persons scheme specialising in solid fuels and wood biomass. The HETAS scheme covers the range of installation work that an installer may be involved with e.g. dry appliances, appliances with boilers, solid mineral, wood and wood biomass, re-lining of chimneys, hot water and heating systems. |
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The HotPrice team are official suppliers of fires and fireplaces to several television home makeover programmes. We have supplied & fitted fireplaces on numerous episodes of ITV's '60 Minute Makeover' and recently fitted three fireplaces on a new home design show for SKY - SEE MORE |
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Sage Pay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). Sage Pay adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process. |
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To ensure shopping with us is as safe as possible, we now operate 3D Secure credit and debit card authentication process operated in partnership with your card issuer. Think of 3D Secure as Chip & Pin for online shopping. |
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You may wish to view the security of our web site in:
Contact Details
The Heat Depot T/A HotPrice.co.uk, Harpoon House, Sharp Street, Middleton, Manchester M24 1AD
Telephone: 0161 822 8484 Email: sales@hotprice.co.uk
Registered in England and Wales, under Company Number 05957749
V.A.T Registered Number: 910 0476 66