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Customer Testimonials Page 1

A selection of genuine testimonials from happy Hotprice customers:

Thank you we received our order today (11/01/08) and everything is fine no damage and working top notch. I would like to thank all concerned in completing our order from the start to the delivery. It was quick and smooth, well done it makes a refreshing change to deal with professionals.

Albert and Jill

It was delivered on time – it is now fitted – it works – it looks good – AND it was nearly £200 cheaper!!! And your service has been exemplary from start to finish. We will be delighted to recommend you. Top marks, guys!!!
Ed and Jean Turley

Just a quick email to thank you for your speed and efficiency in relation to this order.

The product was great value for money; so, 10/10 for customer satisfaction.

My kind regards

Mr Bowen

Just want to say thank you for the great service I received when buying my Valor Envy fire. I wanted the order delayed for a week and a quick call to your sales people ensured that was done. The fire arrived on the desired day (I had booked the day off work)and it was in perfect condition. There´s also the small matter of the £120 I saved buying direct from HotPrice.

Many thanks,
Marc

We received our order safely and looking forward to having the fire installed.

Thank you for the service which you have given to us and for your emails keeping us informed of our order. We shall certainly recommend your company.

Regards,
J Burrell

Just an e-mail to say a huge thank you for arranging my fire place to be delivered! The fire is beautiful and looks lovely in our new home.

Thanks again,
Mrs Delaney

I have today received delivery of my Kinder gas fire which was only ordered on Monday may I thank you for your speedy and efficient service and I would not hesitate to recommend you to my family and friends once again many thanks

J Lucas

Thank you for all the on line help and advice you have given me. We placed the order with yourselves and the goods arrived yesterday. We are really pleased with the product and would not hesitate to recommend you to others.

Thanks again,
M Daggett

Just a quick note to say a big thank you for a very quick delivery time. I ordered a Dimplex Exbury Electric fire on Monday a.m. and it was delivered on Wednesday a.m. this week. !! YOU CAN´T BEAT THAT !!

Regards,
K Wood

Fire arrived safely first thing this morning. Looks good fitted. Very impressive service.
Thanks a lot for your help.

Regards,
J&V

I was after purchasing a Flavel HE fire, and, after canvassing my local retailers I decided to trawl the internet to see if I could improve on their price. Hotprice were the company that offered the most competitive price, so much so I had reservations as to how this figure was so good. My fears proved to be completely unfounded. I was able to collect the fire, and, after meeting the staff I was massively impressed. Such was my satisfaction, that, three months later I decided to purchase another fire from them. They are extremely courteous and professional, and, I would not hesitate to recommend them to anybody.

Regards
S Moran

Wow, what service, fire arrived safely this morning!
I am very pleased with it and want to say thanks for your courtesy and efficiency!!! I do so like it when I get good service especially on the www as always wary of fraud but you will in future be highly recommended by me!!!

Once again thanks
Marion

Firstly sorry for being such a dumb bunny not finding the electric connection up under the fire (I can hear you thinking ´what a pain in the tush´). Here is a picture of It in all it´s splendour,
Have a great weekend Adam and again, thank you for all you kind help.

Heather

I received my Gas fire on Friday. Much appreciation for the fast delivery and excellent service.
Gas fire is brilliant.

Thanks again.
Regards, N Ahmed

Thank you the fire arrived nice and early and no problems thanks again for good service

A Selwyn

I am writing to thank you for the excellent "after sale" service we received from Mr. Will Hayward. He arrived exactly on time and was able to fix the problem with our fire very quickly. We are delighted with our purchase of the Verine Fontana and we will certainly recommend your company to our friends.

Yours sincerely,
P Robinson

Fire has arrived safely and is now installed and working,
Thank you for efficient service.

Bob Quance

I would like to thank you for your excellent service. At all times I was kept up to date and when my fire was in stock I received it promptly and in good condition. There is not many company´s today who offer an excellent service with the customer in mind but yours is certainly one of them. Would buy from you again. Well done.

Regards
L Taylor

Just a note to say a big thank you for the Flavel Caress gas fire.
The Caress is a fantastic fire and easy to operate for my mum. She is absolutely thrilled with it as am I. It looks perfect in the Stoneform ´Esk´ fireplace. The neighbours have been round to admire it and word has gone round that "Hotprice" offers a great service so I hope more business come your way.

Thank you so much

Best Regards

Chris James

 
I meant to email earlier to inform you that I had taken delivery of the fire suite and I would like to thank you for the good service provided. The delivery company were very helpful and delivered when they said they would. The fire was well packaged and and I am really pleased with it. I would highly recommend your company to anyone. Once again your help was much appreciated.
Regards
Carole

Received our fire yesterday as promised. Now installed and looks absolutely brilliant. Just like to thank you all at Hotprice for a fantastic deal and trouble free transaction.
Regards, P Hunt

Re order 21028 I advised on 1st October a slight defect on the LH side of the trim of my new fire. I am absolutely delighted that a replacement trim in its entirety has been received today. Your service has been superb, likewise the support from BFM Europe in resolving this issue in a timely manner - I have no hesitation in recommending your services.

Thanks A Newman

Order Number 11304 I would like to take this opportunity to thank you for the very prompt and efficient service that you provided. I placed my order on a Sunday afternoon and the fire was delivered by Wednesday morning. Cheapest and best. Thank you very much.

Mr Koscielniak

I would like to say a big thank you to you all for my recent purchase of a fire. I was very wary ordering on the internet as we are not really very clever with it (we are in our seventies) but everyone was very kind.

Thanks again to you all and the delivery man.

Mrs E Burn

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