HotPrice.co.uk Reviews Page 3
Hi, I'd just like to say how thoroughly delighted I am with the quality of the service and product that I received from Hotprice.
The fire was delivered exactly when you said it would be, the price was superb and the fire is now up on the wall and looks fantastic!
It's not often these days that a company exceeds my expectations but you certainly have and I am very pleased to tell you this.
Reference Number 11296. Just a quick note to say thank you, perfect product, perfect delivery, so easy to put together, amazing quality limestone and 50% less than everyone else! - I'm one very happy customer :-)
Thanks for your usual prompt efficient service, it's nice to know some firms are still delivering on the basics.
I will continue to recommend my customers to you for fires.
Hi, I would like to thank you for your excellent and fast service, the fire I ordered and received within 3 days is really really lovely i am very satisfied with it. thank you very much
Mrs M Bamford
Many thanks again, really impressed with your service and will recommend you to all my friends.
So pleased with the fire it's gorgeous thank you for service will certainly use you again
from Mrs M Hoyle
Just a quick thank you note for such terrific service - about 2 days after placing the order for this fire I had a telephone call advising next day delivery. Even with your £10 delivery charge, the fire was much cheaper than elsewhere. Your website was most informative even down to the actual measurements of the fire which was one thing I needed.
It is sometimes difficult to know who to buy items from online and we have to take a chance - but I would definitely recommend your company 110% .
Thanks again for a wonderful service.
Thanks for your prompt attention on this, it is one of the reasons I placed the order with Hotprice.
I have confirmed the order on the website as requested.
Looking forward to warm toes!!!!
Thanks for the fire it is now installed and the wife now thinks it the best thing that we have put in our house, your company offers a great service and I will not hesitate to use you again in the future, first class service.
Thanks and Regards
Just to let you know that the stove I ordered from you has now arrived.
The driver turned up when he said he would but his tail lift was faulty and he couldn't drop! But we re-arranged and it came yesterday absolutely ON TIME. Brilliant!
As you know, we're just waiting for the warming shelves so if you could keep us informed we'd be grateful.
Thank you Justin. Well done Hotprice.
Hi Sales Team,
Thank you for such a prompt service and very competitive price.
Rest assured I will be using your Company for all future installs.
May I just take the time to say how thankful I am for the service I have received from your company, in these days when things don't turn up on time or if they do there something missing or worst still broken, its reassuring to get great service, and you have just that.
I was kept in touch with how the order was progressing, I was told the day before it arrived (and it did). Everything was very professionally done.
Sarah was very helpful when ordering.
Well done and thanks again.
P.S. I most certainly will be recommending you to everyone
Very Many thanks, and thank you for your prompt reply, it is nice in this day and age to find a company that provides a quick and efficient service, thanks again
Mr & Mrs Nicholas
Sorry I have not emailed before but the fire arrived last Thursday and the vent on Saturday.
The service I received was superb - the carrier was brilliant never known a carrier so helpful.
Thank you again
I would like to thank you for the excellent customer service that you provided to us during our recent minor issue with our electric fire. I think it was Sarah that dealt with our problem and who kept us up to date with what was happening and chased the suppliers when we heard nothing after 2 days. The new electric fire has now arrived and is working fine. Congratulations on excellent customer service, it is such and easy thing to provide but very few companies seem to do it as well as you have.
Ordered Burley Cottesmore 223 on 18th March. Burley rang within half hour - delivered 24th March. Excellent service throughout and at £225 plus £9.95 delivery. My usual preferred source John Lewis wanted £295 (free delivery!)
Thank you, D.G Logie
Dear Hotprice Fires
I received my UMBRA fire today and have Installed it in my lounge already, I am very pleased with the effect it gives. Thank you for supplying the fire in good time and in good condition and at a good price.
From Mr R.J.Stanley (Eastbourne)
Dear All at Hotprice,
I would just like to thank your company for not only finding me a fire that was £200 cheaper than my local showroom, but when the chips were down and the glass was broken in the fire you sent me the new glass was immediately despatched to me.
Subsequently, the courier who delivered the fire, in the first instance, knew that we were having our fire fitted yesterday pm and delivered the new glass to us yesterday early am!
I now have my new fire installed.
Altogether great service, I would have no hesitation in recommending your company.
Just wanted to say "Thank you" to Adam for his help at getting me a fire suite package, which was delivered super quick and now have it installed and I am totally delighted with both the mantle and fire, just what I was looking for.
Thanks again and will highly recommend your company and helpfulness to all.
Thank you for your message and answer phone, once again, very efficient, and yes we will be in to receive the fire etc.
We will be very happy to recommend your company whenever the occasion arises.
Hi there, Just a note to say thanks for your great service and prompt delivery.
You have one satisfied customer here Will use you again when I need a new fire.
Many thanks to you all for your help in purchasing the Dimplex Cadogan Stove today, It's so refreshing to receive such good friendly service and will certainly recommend your company in the future.
Mr A E Stevens